Our support team and user guides are here to make your life easier.

Our Beam system accepts commercial copy via FTP, which is the preferred method, as well as DigiBeta. All copy must be in accordance with the technical specifications for delivery of commercial copy for transmission as detailed in our user guides below. Any deviation from these specifications could result in the copy being rejected or a fee applied to correct any issues.

Resources

User Guides

• Archive Technical Specifications
• Aspera Guide
• Beam Awards FAQ
• Beam International Specifications
• Beam Minimum Requirements
• Beam UK Specifications
• BeamSuite HD Technical Specifications
• BeamSuite SD Technical Specifications
• Fault Reporting
• Fault Reporting (Word Doc)
• UK Commercials Creation Guide

Demo Videos

• How to upload to Beam Archive (Java)

  

• Digital Rapids Stream setup for UKTX delivery

  

• Awards Quicktime Demo

  

• How to upload to Beam Archive (Basic)

  

• How to upload to Beamsuite via FTP